Hotel services

Capsis Astoria Hotel offers a complete array of services designed to make your stay as comfortable and pleasurable as possible.

Parking service

We collaborate with one of the city’s largest underground parking areas. The hotel’s parking service is offered with an extra charge of 9 € per day.


Facilities and services for people with special needs and abilities

All hotel areas are designed to accommodate the needs and special requirements of people with special abilities. Additional customized services can also be offered upon request. Last but not least the Hotel features Rooms specially designed for people facing mobility issues.

Room Service

Room service is available in the Hotel. Within your Room you will find a detailed catalogue for your orders.

Baby Cot

Baby Cots are available for our young guests free of charge.


Capsis Astoria Hotel has a special luggage storage area, the use of which is free of charge.

Safe Deposit Boxes

Though all rooms are equipped with Safe Deposit Boxes, there are additional ones in the Reception Area.

Lost & Found service

The housekeeping department of Capsis Astoria Hotel, is responsible for gathering and storing personal belongings forgotten in guest Rooms. For further information feel free to contact the Housekeeping Department at for more information.

Laundry/Dry cleaning service

Laundry/Dry cleaning service is available from Monday to Friday. For further information contact the Reception.

Medical care

Our hotel has a fully equipped pharmacy and is able to provide first aids or more specialized pharmaceutical care if needed, at all times.

Beauty & Massage Services

Our hotel has a fully equipped pharmacy and is prepared to offer first aid services if needed. More specialized medical care can be arranged through the reception if needed.

Beauty & Massage Services

Through the Hotel’s reception you can book appointments with experienced estheticians and masseurs.

Smoking and Non-smoking rooms

The majority of the hotel’s rooms are non-smoking rooms. There is, however, a separate floor designated for smoking guests.

Hotel's directory

See the hotel's directory


Plateia Eleutherias 11, Heraklion Crete, Postcode: 71201
Tel.: 30 2810 343080-2
Fax: +30 2810 229078


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